You set the call flows yourself, including who's on call, what qualifies as urgent, where it goes if they don't pick up. Once it's configured, the right message reaches the right person automatically. No manual handoffs or checks to see who’s covering tonight’s shift.

Yes. PerfectServe is accessible on iOS and Android devices for easy viewing and updates on the go.

Yes on both counts. Patients never see a doctor's personal number as all calls route through the service. The app handles secure messaging in line with HIPAA requirements, so there's no compliance risk from using personal devices or numbers.

We offer a flat-rate, monthly price option based on your location, complexity, and specific needs. No surcharges or minute-by-minute billing. There are a few levers that will determine pricing, but a typical practice usually pays between $89-$119/month per doc. We factor in which hospitals you might be affiliated with, how many providers you will need on the platform, how long you would like to commit to, and if you want any of our additional features. This is something we can easily discuss during a simple call.

PerfectServe has a flat monthly rate. No per-call charges, no overage fees, no bill that spikes because it was a busy week. You know the number going in, and it doesn't move. There's also a 30-day trial after setup so you can test it against your actual call volume before you're committed.